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ACCESSIBILITY GUIDE

Sandburn Hall offers a warm Yorkshire welcome to everyone, and we are committed to ensuring inclusivity and accessibility for all of our guests.

We are committed to ensuring digital and physical accessibility for all and are striving to improve the guest experience and to apply the relevant accessibility standards. We appreciate all feedback as we continue our journey to improve accessibility for all.

Hotel

Accessible Rooms

We have two fully accessible room with wet room bathrooms. They are lovely light and spacious rooms. There is the option to book an adjoining room.

Accessible Rooms have a door width of 90cm. The bed can be height adjusted.

There are pull cords by the bed and toilet.  There are horizontal and vertical grab rails around the toilet and shower

General Hotel

There is lift access up to first floor. There are two lifts, one at either side of the building.

The reception area is flat with no steps. The reception desk is located on your left as you enter reception.  There are seating areas nearby so if you would prefer to be seated to complete the check-in process please advise a member of the team.

The corridor doors measure 90cm wide (86cm opening).

There is an accessible toilet located in the hotel reception.

There are dedicated accessible parking spaces immediately in front of hotel

For personal assistance from enquiry through to your stay, please contact our Reception Team on 01904 469922 or email stay@sandburnhall.co.uk.

Tykes

Tykes is a ground floor restaurant with double door entry.  There are steps up to a raised section but we have a ramp which can be used as required. There is an accessible toilet nearby.

We are able to cater for varying dietary requirements. Please mention any allergies or intolerances to your server.

For personal assistance from enquiry through to your visit, please contact Tykes on 01904 469911 or email tykes@sandburnhall.co.uk.

Golf

The Golf Shop and Sports Bar are on the ground floor with no steps throughout.  There are double doors at each entrance.

There is an accessible toilet nearby.

For personal assistance from enquiry through to your visit, please contact the Golf Team on 01904 469929 or email golf@sandburnhall.co.uk.

Food Allergies and Intolerances

If you have a food allergy or intolerance, please inform a member of staff before arrival if possible, or on arrival.

Please be aware that whilst every effort is made to avoid cross-contamination, our dishes are freshly prepared in a kitchen that handles multiple allergens. We cannot therefore guarantee that any item on our menu is allergen or gluten free.

Events

The Grand Hall and Sanderson Room are first floor rooms.  There is passenger lift access to the Grand Hall.  Access to the Sanderson Room is via is staircase or lift access is possible via The Grand Hall via pre-arrangement.

The Settle is a ground floor room with full access.

There are dedicated accessible parking spaces close to the entrance.

For personal assistance from enquiry through to your visit, please contact our Events Team on 01904 469922 or email events@sandburnhall.co.uk.

General

Assistance dogs are welcome in all areas of the business.

There are dedicated accessible parking spaces near to each entrance of the building.

If you require any documents in large print please contact us on 01904 469922 or email info@sandburnhall.co.uk.